New support request
Support requests need to be raised through the support portal. They can't be raised by phone. Follow-up and updates can be done by phone or email. This way we are able to help you the fastest.
Access to support portal
When you don't have access yet to our support portal, please reach out to our support desk and they will setup an account for you. Please send an email to [email protected].
Urgent cases - P1 and P2
All new support requests should raised through the support portal. When immediate support is needed, classified as 'Priority 1' or 'Priority 2', customers are asked to call the support desk after logging their case in the portal.
Incident priority index
Define the priority of your incident with the Customer Bussiness Impact (CBI) matrix below. Choose the level of criticality and service restriction to define the impact on your organisation.
Latest news and blog posts
Nokia Optical networking
Nomios deploys IP/Optical solution to connect NorthC data centres via high-speed Region Connect Ring
Nomios and Nokia integrated an IP/optical data centre interconnect solution for NorthC Datacenters (NorthC), the largest regional data centre provider in the Netherlands.
Leading security and network company Infradata continues European expansion as Nomios
All Infradata companies in Belgium, Germany, Netherlands, Poland, United Kingdom and United States are rebranding to Nomios. Together with Nomios in France we now form the Nomios Group.
Top five OT security threats
These OT Security threats provides an overview of critical and most common cyber threats to Operational Technology.